Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: March 2025

Trailmark Technology Partners LLC ("Trailmark," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit trailmarktech.com (the "Site") or contact us about our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

  • Name, email address, phone number, and company name submitted through our contact form
  • Job title and any message content you include in inquiries
  • Communications you send to us via email or phone

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, time and date of visits)
  • Cookies and similar tracking technologies used to analyze site traffic and improve user experience

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Send you information about our services that may be relevant to your needs
  • Improve, operate, and maintain our Site
  • Comply with applicable legal obligations
  • Protect against fraudulent, unauthorized, or illegal activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Disclosure of Your Information

We may share your information in the following limited circumstances:

  • Service Providers: Third-party vendors who assist in operating our Site or conducting our business (e.g., CRM platforms, email delivery services), subject to confidentiality agreements
  • Legal Requirements: If required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • With Your Consent: In any other circumstance with your explicit consent

4. Cookies

Our Site may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function properly.

5. Third-Party Services

Our contact form submits data to HubSpot, a customer relationship management platform. By submitting the contact form, you acknowledge that your information will be processed in accordance with HubSpot's Privacy Policy. Our Site may contain links to third-party websites. We have no control over those sites and are not responsible for their privacy practices.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and communications are typically retained for the duration of our business relationship and for a reasonable period thereafter.

7. Security

We use reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights, please contact us at the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Trailmark Technology Partners LLC

Email: info@trailmarktech.com

Phone: (864) 881-8114